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At
IMS Incorporated we know that our success in building long term
relationships with our clients is based on the old fashioned notion
that our customers must be pleased.
Only
then have we earned the right to get paid.
Our
guarantee is spelled out in 14 words.
No
fine print, no conditions. Here it is:
IF
YOU ARE NOT HAPPY, RETURN OUR PRODUCTS WITHIN ONE WEEK FOR FULL
CREDIT
The
reason? It's good for business.
Here
is why:
We
want you as a long term user. By giving back money to a few unsatisfied
purchasers, we turn them into satisfied (non-buying, but non-complaining)
patrons as well - and that's good business.
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